Aggressive Advocates For Your Rights

Posts tagged "Consumer Protection"

Before buying a used vehicle, make sure it's not flood-damaged

After Hurricane Florence, the Pennsylvania Insurance Department and the Pennsylvania Department of Transportation (PennDOT) issued a warning to consumers to be wary of deals that seem too good to be true. An estimated 40,000 were flooded during Florence and they could end up on the market across the country. As many or more have been damaged in Hurricane Michael and from the recent catastrophic flooding in Central Texas.

Do you feel cheated by the extra space in your snack's packaging?

There are some circumstances when so-called "slack fill" -- the space in a product's packaging that isn't filled with product -- seems reasonable. Chip bags, for example, aren't filled top-to-bottom with chips, but instead have a buffer of air that helps keep the chips from getting broken. In other cases, however, slack fill seems to make the packaging misleading to consumers. If the problem is significant enough, it could be a classic case of consumer deception.

Will your bank tell Facebook your account balance?

You probably assume that banking is more or less private. Your account balance, how much you spend on lattes and how much you owe on credit cards are your own business. Yes, credit rating agencies can get some of that information, but you wouldn't think advertisers could.

Wells Fargo refunding customers for inappropriate add-on products

If you were charged monthly fees by Wells Fargo for pet insurance, a legal services program or identity theft services, those fees may be refunded. The Consumer Financial Protection Bureau is investigating the scandal-ridden bank to determine if customers were deceived, confused by, or even aware of the products and how to use them.

Some Equifax data breach victims winning in small claims court

In March of 2017, the Department of Homeland Security alerted Equifax to a critical software vulnerability in its online consumer dispute portal. Unfortunately, a combination of human error at Equifax and the company's ineffective scanning software apparently conspired to leave the unpatched hole open. That site was vulnerable to a data breach, and hackers managed to obtain personal financial details about nearly half the U.S. population.

Another shakeup at the Consumer Financial Protection Bureau

Mick Mulvaney, interim director of the Consumer Financial Protection Bureau, has essentially dismantled an important part of the agency: its Consumer Advisory Board. The Board was set up to help the CFPB work with consumer groups in an effort to identify situations where consumers are being treated unfairly by banks and lenders.

Lawsuit: Canada Dry ginger ale allegedly contains no real ginger

A federal judge recently ruled that the Dr. Pepper Snapple Group, Inc., and Dr. Pepper/Seven Up, Inc., must face a potential class-action lawsuit. The claim? The company owns Canada Dry, who allegedly misled consumers by stating that its ginger ale is made from real ginger. The plaintiffs are suing for false advertising, misrepresentation, fraud, breach of warranty and unjust enrichment.

CFPB may issue record fine against Wells Fargo over sales abuses

In the first penalty issued under the Trump administration, the Consumer Financial Protection Bureau is seeking a record penalty against Wells Fargo & Co. The fine, which could exceed hundreds of millions of dollars, is in regard to abuses in Wells Fargo's auto insurance and mortgage lending areas.

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